How To Reduce The High Environmental Impact Of Returns

CO looks at what leading brands are doing to mitigate the environmental impact of returns.

E-commerce returns rates are on the rise, growing by 95% between 2014 and 2019, and expected to rise by another 27.3% in the UK alone by 2023. While in store returns rates sit between 5 and 10%, they jump to 40% for online sales and their impact is considerable.

Stock returned to retailers is often landfilled, considered too time- and cost-intensive to add back into inventory. In the US alone, 5 billion pounds of landfill waste is created by returns, contributing 15 million metric tons of carb…

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Sophie Benson

Freelance journalist at Journalist

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